Get Help

For questions and support, submit a Service Now Help Request.

For simple questions, join the #rc-support channel on Slack.

Office Hours

Office hours are an open Zoom session where you can drop in and get live help from the Research Computing team. Join anytime during the scheduled window to ask questions or troubleshoot an issue. Breakout rooms may be used to provide focused, one-on-one assistance for specific questions or troubleshooting.

Office Hours Schedule

Secure Computing

For more information about the KE Secure Cloud environment, check out the KE Secure Cloud documentation. For secure supercomputing information, see about the about Aloe Supercomputer.